Registered operator
The OpenPia service is operated by Pia Nexus One Member PLC. Tax identification number: 0106941243. VAT registration number: 41079460010.
These identifiers describe the legal operator. They do not make every seller, product or transaction automatically eligible for the OpenPia service.
Merchant-side approach
For approved transactions where OpenPia is identified as Merchant of Record, OpenPia maintains the merchant transaction record and applies the invoicing or receipt workflow configured for that sale. Applicable tax treatment depends on the transaction, product, customer and current requirements.
Checkout information and issued documentation are the authoritative records for a specific purchase.
What sellers provide
Approved sellers must provide accurate product, pricing, delivery and identity or business information. Sellers must not issue conflicting merchant documents for the same OpenPia transaction or misrepresent the party that made the sale.
Seller earnings, fees, adjustments and settlement records are handled under the applicable seller agreement. Sellers remain responsible for their own obligations arising from the income or business relationship unless the agreement expressly states otherwise.
Records and reconciliation
OpenPia maintains transaction and adjustment records needed to reconcile buyer payments, refunds and seller settlements. Buyers and sellers should retain the documents and references provided to them and promptly report discrepancies.
Important limitation
This page explains OpenPia's operating approach and is not individual tax or legal advice. Requirements can change and may differ by transaction. Sellers should obtain independent advice about obligations that apply to their own income, entity or activities.
Questions
For a question about an OpenPia transaction document or the information on this page, contact hello@openpia.com and include the transaction reference where relevant.